We totally get it—you're looking at the Interview Calendar page and wondering why it doesn’t seem to match up with your connected calendar. You’re not alone! Many users assume this page is a direct reflection of their synced calendar, but in reality, it serves a different purpose. You're only going to see the interviews you schedule from within the ATS on this calendar.
So, what does the Interview Calendar do?
Under the Manage Connections section found on the Interview Calendar page, you can manage your ATS Interview Calendar availability:
- This is where you set your general working hours for scheduling interviews in the ATS—think of it as your "ideal availability."
- It does not sync directly with your connected calendar.
- You can connect multiple calendars here (if you juggle multiple accounts).
- If your connected calendar has multiple sub-calendars, you can choose which ones the ATS should check for availability.
How Scheduling Works
When a candidate selects their interview time, the ATS follows a two-step process:
- Step 1: It checks your Manage Your Calendar Availability first—this ensures candidates can’t book you for a 3 AM interview (unless you’re a night owl, in which case, respect!) even though your connected calendar technically shows you available at that time.
- Step 2: It cross-references your connected calendar to find open slots within those working hours.
This setup prevents situations where your calendar technically shows you as free, but in reality, you'd rather not be taking calls on a Sunday afternoon.
Need More Help?
If things still aren’t adding up, don’t hesitate to reach out to our support team. We’re happy to help untangle any scheduling mysteries!